Privacy policy
Privacy Policy
Last updated: August 4, 2026
This Privacy Policy describes how Zororra LLC ("Zororra", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zororra.com (the "Site") or otherwise communicate with us (collectively, the "Services").
By using our Services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources. The information we collect depends on how you interact with our Services. We use it to provide and improve the Services, comply with legal obligations, enforce our terms, and protect our rights.
What Personal Information We Collect
- Contact details: name, address, phone number, email
- Order information: billing and shipping address, payment confirmation
- Account information: username, password, security questions
- Support messages: any communication with us
- Product reviews: if you submit a review, the name, location, and review content you choose to provide
- Quiz responses: if you complete our product quiz, the answers you provide about your routine, sleep, and wellness preferences
Some features may require this information. If you do not provide it, you may not be able to use those features.
Usage Information
We automatically collect usage data through cookies and similar technologies, including your IP address, device and browser details, and interactions with our Site.
Information from Third Parties
We receive data from vendors including Shopify (our e-commerce platform), our fulfillment partner, payment processors, review platforms, and analytics and advertising services.
Please note: we do not store or access your full payment card details. All payment processing is handled securely by our partners in compliance with PCI-DSS standards.
How We Use Your Personal Information
- To provide Services: process payments, fulfill orders, manage your account, and handle returns
- Marketing and advertising: send promotional messages, deliver and measure advertising, and improve product targeting
- Security: detect and prevent fraud, and secure your account
- Customer support: respond to inquiries and improve our service
If you are an EEA or UK resident, our legal bases for processing are: performance of a contract (Article 6(1)(b) GDPR) where processing is necessary to fulfill your order; your consent (Article 6(1)(a)) for marketing communications and non-essential cookies; compliance with a legal obligation (Article 6(1)(c)); and our legitimate interests (Article 6(1)(f)) in operating, securing, and improving our business. You may withdraw consent at any time.
Quiz and Wellness Information
Our product quiz asks about your routine, sleep patterns, and wellness preferences so we can suggest products that may suit you. These answers are self-reported preferences used solely to generate a product recommendation and, where you have opted in, to tailor marketing communications. We do not use them to make any determination about your health, and they are not a substitute for advice from a qualified healthcare professional. You can ask us to delete your quiz responses at any time using the contact details below.
Cookies, Analytics, and Advertising
We use cookies and similar technologies to enhance functionality, analyze usage, and deliver and measure advertising. This includes Google Analytics and the Meta advertising pixel, which allow those providers to receive information about your interactions with our Site.
To learn more about cookies on the Shopify platform, see Shopify's cookie policy.
Where required by law, we display a cookie banner to obtain your permission before placing non-essential cookies.
Most browsers accept cookies by default. You can block them via your browser settings, but this may affect Site performance.
Our Site honors Global Privacy Control (GPC) signals where required by applicable law. Our Site does not otherwise respond to "Do Not Track" signals. Learn more at allaboutdnt.com.
How We Disclose Personal Information
We may disclose your data to:
- Vendors performing services on our behalf (for example fulfillment, IT, payments, reviews, and analytics)
- Marketing and advertising partners
- Legal authorities when required by law
- A successor entity in connection with a merger, acquisition, or business transfer
We do not sell your personal information for money. However, our use of advertising and analytics cookies may be considered "selling" or "sharing" personal information for cross-context behavioral advertising under certain U.S. state privacy laws. You can opt out at any time by adjusting your cookie preferences on our Site, enabling a Global Privacy Control signal in your browser, or contacting us using the details below.
Third-Party Websites
Our Site may link to third-party sites. We are not responsible for their content, policies, or practices. Please review their terms separately.
Children's Data
Our Services are not directed to children, and we do not knowingly collect personal information from anyone under 13 years of age. Our products are not intended for use by anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security and Retention
We take reasonable steps to secure your information. However, no system is completely secure. Please avoid sending sensitive data through unencrypted channels.
We retain personal information only as long as needed for the purposes it was collected and to meet legal, tax, contractual, or operational requirements. Order and transaction records are generally retained for the period required by applicable tax and accounting law. Marketing contact details are retained until you unsubscribe or ask us to delete them.
Your Rights
Depending on where you live, you may have the following rights:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Request a portable copy of your personal information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications and targeted advertising
- Appoint an authorized agent to act on your behalf
U.S. state privacy rights. Residents of California and other states with comprehensive privacy laws may have the rights listed above, including the right to opt out of the sale or sharing of personal information and the right to appeal a denied request. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
We may need to verify your identity before processing a request. We will not discriminate against you for exercising your rights.
International Users
We are based in the United States, and your information will be processed in the United States. If you access our Services from outside the United States, your data may be transferred to, stored in, and processed in a country with different data protection laws than your own. Where we transfer personal information out of the European Economic Area or the United Kingdom, we use appropriate safeguards such as Standard Contractual Clauses.
Complaints
If you have a complaint, please contact us using the details below. If you are not satisfied with our response, you may contact your local data protection authority. EEA residents can find their authority here.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
- Email: info@zororra.com
- Address: Zororra LLC, 5830 E 2nd St, Ste 7000 #27084, Casper, WY 82609, United States
Zororra LLC is the controller of your personal information.
For more information about your rights and obligations when using our Services, please read our Terms of Service.
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